Discussion: Our first two customers couldn't set up our AI platform on their own. That failure became our best f

Saw an interesting discussion on r/SaaS about this — wanted to bring it here. **Original topic:** Our first two customers couldn't set up our AI platform on their own. That failure became our best feature. > Hey r/SaaS, I'm Shyan-Ming, solo founder building JieGou ([jiegou.ai](https://jiegou.ai)) — an AI automation platform for departments (Sales, Marketing, Support, HR, etc). I want to share something that changed how we think about the product, because I think it applies to a lot of SaaS founders. ... What are your thoughts? Has anyone here dealt with workflow automation? --- *Discuss more at [0n MCP](https://www.0nmcp.com) — the hub for [MCP server integration](https://www.0nmcp.com).*